Privacy Policy

In the course of its activities, Serval (hereinafter the “Publisher”), whose head office is located at La Creuse – 79800 SAINTE-EANNE, is required to collect and process information, some of which is classified as “personal data”. The Publisher is committed to protecting the privacy of each user and will only use information responsibly, confidentially and for a specific purpose.

Personal Data

Two types of data are collected on the www.serval.fr website (hereinafter the “Website”):

• Directly transmitted data
  This information is that which you provide to us directly, via a contact form or by e-mail. The fields “first and last name”, “company”, “postcode”, “town/city”, “request”, “e-mail” and “telephone” must all be completed in the contact form.
• Automatically collected data
  When visiting the Website, we may, with your consent, collect “web analytics” information about your browsing, the length of your visit, and your browser type and version.

Use of data

The information you provide directly to us is used to contact you again and/or to respond to your request. “Web analytics” data is collected anonymously – it allows us to measure traffic on our website, the number of visits and any problems encountered by internet users so that we can continually improve the user experience.  This data is used by the Publisher, who is responsible for data processing, and will never be shared with third parties or used for purposes other than those detailed above.

Legal basis

Personal data is only collected once the user has given his/her consent. This consent is validly obtained (using buttons and check boxes) and is given freely, clearly and unambiguously.

Duration of storage

Data will be stored for a maximum of 3 years.

Contact the Data Protection Officer

Serval – La Creuse – 79800 SAINTE-EANNE
05 49 06 28 28
e.hamonet@serval.fr